It was a great experience. Everything was new and sparkling (main reason why we chose them). The location was great and the staff was friends. I appreciate the fact that they were flexible with their policy. A good instance was the check out time; it ought to be 11 but we asked for 12 and the agreed with no qualms.
Quadri
2024년 9월
It was very clean although more attention should be paid to the grouting in the shower. The hotel has amazing views over the bay. Management was very responsive to feedback and complaints.
Mary
2025년 3월
Highly highly recommend this hotel if you stay at the Ha Long Bay City. (1) A new hotel, rooms are so clean and modern. (2) Room size is big and comfortable. (3) Great central, convenient location, with walking distance to restaurants and Cable car station. (4) We booked a room with view/balcony. Great view with natural light. (5) Rich breakfast choices. (6) Super friendly staff, treating us as valued customers.
Li-ning
2024년 12월
This hotel is beautiful - rooms are huge. The biggest bed I have ever seen. Everything is new and super clean. Towels are super fluffy and new. Loved having a seating area. Walking distance to port and restaurants.
Deb
2025년 3월
Brand new, great staff, good location, amazing view. We decided to stay last minute and it was Lunar New Year’s Day so most things were closed. Duc Thang who was working the front desk went out of his way to make calls for us and got us 2 spots on a Halong Bay dinner cruise! That made our visit so special. Thank You Duc:)
Kim
2025년 2월
great location, new facilities, clean room, friendly staff, good price
Patrick
2024년 11월
Very nice room - new! Very comfortable and very clean. Good views. Lovely staff. Very helpful. Good location for port. Great value for money.
Peter
2025년 3월
There is lots to like about this hotel and especially the GM, Elena.
Kathy
2025년 2월
Lovely hotel with great staff. Big room with all facilities. The swimming pool is freezing but very big and with great views. I stayed here after a day cruise in Halong Bay - the hotel is right across the road from Halong International Cruise Port.
Maria
2024년 12월
Super friendly staff at a top location in Halong bay, ideal for making your trips and enjoy a good hotel after your long day.
Raimond
2024년 11월